What is iFeedback Online?

iFeedback Online, the web service for hosting surveys, is an ASP software that makes it simple to generate complete survey projects online! The software is perfect for conducting surveys, 360° evaluations, polls, questionnaires, market research, customer satisfaction assessments, training surveys, and more!

An Application Service Provider ('ASP') is a company or hosted service that provides an online software application that would normally be installed to the customer's local computer or network. The service runs completely off the hosting company's World Wide Web server and is accessed via a web browser such as Microsoft Internet Explorer.

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No. iFeedback Online's hosted surveys are free for Trial Members while Full Members have free access up to the point that they put a survey on the web or send e-mail survey invitations! Trial Memberships provide 30 days of use which allows access to the complete service except 360° evaluations. Full Memberships offer no limitations.

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iFeedback Online supports an audience list so you can send invitations to a select group of people or you can simply place the survey online and allow everyone the chance to respond. Invitations are perfect for surveys such as 360° evaluations, market research, and customer satisfaction!

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Absolutely! We have custom support for online 360° evaluations through a special distribution screen that allows you to define the relationships and send out e-mail survey invitations. We also offer a detailed 360° Report.

Yes, a report can be set to online review! You have the option of setting the hosted survey's confidentiality level so each respondent sees either detailed results or summary results. You may also keep the results confidential which may be imperative for customer satisfaction surveys, training surveys, and so forth.

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Yes, you or your respondents may print the reports that display in iFeedback Online. Keep in mind the ability of a web browser to provide page breaks during printed is very limited so some reports may not look ideal. Reports are best viewed online.

Customer projects and their data reside on our server, which is authenticated secure through VeriSign Digital IDs. Customer data is private and Training Technologies will neither sell nor use the information in any way. Response data may be downloaded free of charge and the customer may create as many reports as needed. To ensure the integrity of the projects and data, TTI conducts routine backups of the server, which has an extra level of protection through level 5 RAID hard drive crash protection.

Yes, all response data from any survey can be downloaded to your local computer and used in any application that supports standard comma delimited text files.